Remote Computer Help

Remote: $88/Hour

Remote help is recommended if you are too far for me to travel to you. The only services we could provide remotely is helping you work through software issues. We'll be able to see your screen and use your cursor.

Example: You're having issues with your email.

How to setup RustDesk Remote Software (step-by-step):

Make sure we're on the phone with you first.
Go to the RustDesk Website (Link). You'll see this message on the website. (This is to warn you of remote scammers that are unfortunately more common than not. It is necessary if you want remote help, and RustDesk is free and creates a secure connection.)
Click the blue Download button on the website.
Under the "Windows" category (assuming that's your OS) click on either the EXE or MSI to download the installer.
Make sure to click install in the pink box on the left so things work correctly.
Click Accept and install .
Next we'll ask for the ID number on the left, then the one-time password that changes after every session.
We should be able to connect and take it from there!

While RustDesk is safe to keep installed, you still may want it gone.

How to remove RustDesk Remote Software (step-by-step):

Open your "Start" menu and search for "Uninstall". It's a little different depending on your computer, but it should be in your settings.
Look for "Apps & features" or "Uninstall or change program"
Click on or right-click on "RustDesk"
Click "Uninstall" or "Uninstall/Change"
Go through the uninstaller to remove the program!